Automotive Service Training

Automotive Service Training – Traver Technologies offers Training for service two ways: First we hold live classes in our Automotive Training Center and we offer Service Training online. Here are our Service Development Series descriptions for our 8 Modules

Automotive Service Training101 – Implementing the Service Appointment Model – Implement the process for a 30% gain in daily service appointments.

Automotive Service Training102– Top 10 Service Objections – Learn how to effectively communicate and turn potentially negative situations into advocacy for life.

Automotive Service Training103– Mastering the Incoming Service Leads – Learn how to create high-schedule, on-time show, and customer-pay opportunities.

Automotive Service Training104 – First-time Service scheduling – Learn how to effectively schedule your first-time service opportunities.

Automotive Service Training105 – Increase Customer Satisfaction – Implement effective follow-up strategies for service visits and opt-out service opportunities.

Automotive Service Training106 – Creating Service Loyalty – Implement a proven follow-up and contact strategy to increase daily service opportunities to non-returned and non-returning VIN’s.

Automotive Service Training107 – Implementing the Complaint Resolution Plan – Implement a customer-centric complaint resolution process for your entire dealership. Learn how to address complaint situations and convert those into their customer-for-life scenarios.

Automotive Service Training108 – Re-delivery Mastery – Learn 10 simple practices that increase service loyalty and create a re-delivery process beyond reproach.