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Business Development System (BDS®)
Traver Technologies has developed a complete,
well-designed, and thoroughly researched approach to the sales and
sales management processes to achieve maximum sales productivity
in the dealership. The method is known as the Business Development
System or BDS. The BDS offers an extensive array of solutions to
key dealership processes-from sales consultant retention and reducing
cost of sales to customer retention and providing a daily marketing
plan.
The BDS is built around a Business Development
Center (BDC) run by a Business Development Manager (BDM) together
with an integrated software solution that allows the dealer to focus
on the customer as the center of the business. This unique assembly
of people and process, combined with a 360° view of the customer,
serves not only to increase showroom appointments, sales and customer
loyalty, but also to put the dealership in a superior and more competitive
position.
Traver Technologies' method of training
sales and management personnel to implement a daily follow-through
process has made follow-up second nature for their client dealerships
nationwide. Consistently executed customer follow-up is the crux
of the BDS and creates an appointment-based business. The additional
sales are a result of improved communication to incoming phone prospects,
unsold showroom prospects, and previously sold owners which are
the staple of the dealership's sales opportunities.
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