@YourService

Generating Quality Service Lane Traffic

Designed exclusively for:
Service Director, Service Manager, Service Advisor, Service Assistant, Call Agent, Customer Relations Manager, BDM

When is this course offered?

On-demand - Pre-enroll

Class Schedule:

Monday
Tuesday-Wednesday
Thursday

2:30 p.m. - 6:30 p.m.
8:30 a.m. - 6:30 p.m.
8:30 a.m. - 2:30 p.m.


                  


Our objective:

Teach your SDC how to implement a Service Appointment Cycle that will:

  • Grow service revenue
  • Drive and increase service appointments
  • Increase up sell opportunities
  • Improve service satisfaction
  • Create solid campaigns
  • Generate more service opportunities

Why attend?
@YourService is designed to drive predictable and profitable business to the service drive. Using the Service Appointment Cycle as a model, @YourService assembles all the parts of a well-run Service Development system: incoming service calls, outbound service campaigns, service-specific advanced communication, information management, process maximization, and creating service loyalty.

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