Dealership Operating Plan^®

All training dealerships are assigned a Solutions Manager (SM). Your SM is your primary contact for retail coaching. Retail coaching is a resource available to you through phone calls and dealership visits.

Your SM will use key measuring tools provided by your dealership, such as an RP040, Retail Coaching Report, or the 15-Minute Management Tool, to coach you and your management team on how to grow your organization.

Your SM will also institute a Dealership Operating Plan (DOP) establishing an “Annual Plan” committed to by your management team. The DOP will be measured against periodically to quantify and qualify growth relative to your training initiative.

Five Steps