Account Management

Account management is one of Traver Technologies' primary roles, and the entire Traver Technologies professional training team is experienced and capable of taking any organization to the next level through sound business development practices.

Executive Account Management With Dealership Operating Plan (DOP)

When was the last time someone took your entire dealership, turned it upside down and shook it 260 times? Probably never. How about quarterly? Definitely never. In this extremely competitive, almost ruthless, market, knowing where opportunities lie within your organization is critical to your prosperity.

Analyzing 12 profitable touch-points in the dealership, Traver Technologies' Dealership Operating Plan™ identifies the hurdles preventing you from maximizing growth. Over 260 dealership variables are inspected, tested, and challenged. This automated toll consolidates the facts and data gathered into a comprehensive, eye-opening annual dealership operating and growth plan.

In working through the Operating Plan's initial input, if you were to answer any question with "I don't know", you would begin to understand why many dealerships are struggling to grow 25% every year. The reasons are a lack of knowledge and a lack of vision. Eugene Lange gave a commencement speech at a public high school (PS121) in Chicago about 15 years ago. The school's history was that it graduated, at best, only about 25% of its enrolling freshman, and less than 1% of its graduating seniors went on to graduate from a college. Eugene Lange's "vision" speech changed that school forever. From that day forward, PS121 has graduated over 92% of its enrolling freshman students, and 77% have gone on to graduate from a four-year university.

All dealerships want to grow, but not many of them have a clear vision for it. A vision to us means a strategy, not a hope. An annual business or growth plan is the dealership's strategic vision for that year. No longer do you have to "hope" that you will have a good sales month. With our assistance in planning your strategy, and your follow-up that the strategy is executed in the dealership, you will now experience the confidence of consistent annual growth and revenues.

Your assigned Senior Account Executive staff will evaluate your dealership and work with your entire management team to ensure you achieve "plan". The plan will represent specific objectives comprised of volume, profit and CSI impact.

Executive Account Management With Dealership Operating Plan and Shop Calls

Add our Shop Call service to the Account Management and DOP mix and you've really got some effective basic tools for growing your dealership. The weekly Shop Call service is a performance monitoring system for inspecting and rewarding effective telephone principles relative to incoming sales calls. This unique "shopping" system provides the dealership with a weekly taped phone call of one of the dealership's sales consultants taking an incoming sales call. For more information, please click here.